Australian dog owners have changed. How can you embrace these changes to attract new clients and keep more of your existing ones?

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Presented by
Dr Claire Stevens
BVSc. (Hons), Veterinarian, Author, Trainer

Claire is the founding director of Global Vet Solutions, she has ten years experience as a practicing veterinarian and previously partnered in three veterinary practices. She is a published author, coach and facilitator with a focus on leadership, life balance strategies and team culture.

Are you seeing a change in the way you interact with dog owners? Are consults taking longer, are more questions being asked? Are dog owners coming to you with solutions rather than questions? In this webinar, we dive into the changing societal trends that are impacting clinics around Australia, and how you can tailor your customer experience to these new dog owners. The studies, the statistics and the evidence.

Have a question or need more information? Contact technical services on suprelorin@virbac.com.au

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